Services

Bespoke shipping solutions for businesses and individuals

We drive commerce by unlocking the world’s most dynamic markets to create long term logistic value.

As an experienced and reliable market leader with global reach, we do much more for you than tell you how to ship a package. Whether you are just starting a small business or optimizing your established enterprise, we will get you the right solution. 

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Territories Covered

Our Process

Start with SkyNet for business

From sending flyers and small packages to forwarding large cargo or freight—and everything in between—we can set you up with the right account to simplify the way you ship and cut costs. 

01
Preferential Rates

Benefit from attractive rates for businesses based on shipping volumes and patterns

02
Customised Solutions

We understand that everyone has different needs when it comes to ensuring their packages are safely delivered, and as such, we offer a number of options to match.

03
Network

Our Global Network of offices provides you global reach, competitive transit time, online tracking and proof of delivery.

International Courier services

A global footprint with independently owned and locally managed operations.

Sky Express

International and domestic delivery services are tailored for eCommerce and urgent parcels. Integrated for full visibility and range of import/export and compliance services to support your business

Sky Saver

From documents and parcels to critical spare parts and medical supplies, our Express Services are designed with our customers in mind and offer unrivalled access to our domestic and global network. When time is your primary concern, we offer express services in over 220 countries with both standard and special courier solutions.

Logistics and Suppply Chain solutions

Our Logistics and Supply Chain Solutions Service provides you with greater control over the distribution of your products by reducing the number of intermediaries involved resulting in reduced costs, greater efficiencies, and faster delivery times.

Warehousing

We ensure that your goods are optimally stored in the freight warehouse and handled cost-effectively. We find the right location for storing and handling your goods – wherever in the world that may be –  and also provide industry-specific storage solutions.

Fulfillment Solutions

Our fulfilment solutions, located either in our branches or at our partner facilities, provide you with all the management and reporting tools you need to manage your inventory. Whether it is to facilitate just-in-time product deliveries or longer-term warehousing, we’ll fulfil all your orders, allowing you to focus on what’s important for you – growing your business. 

Freight Solutions

We know you’re busy and don’t have time to wait around for your freight to move. Let us handle it for you. From small packages to bulk commodities, we have the experience, infrastructure and network to get it moving fast.

Air Freight

When you’re on a tight schedule, moving freight by air is your natural choice. Our strong ties with major airlines mean we are fast, flexible, and able to handle even the most pressing of deadlines.

Road Freight

From bicycle couriers and small trucks to prime movers, SkyNet’ diverse fleet can provide road freight transport for everything from parcels and documents to oversized machinery and bulk commodities.

With a safe, innovative fleet and well-established delivery networks across Australia, we can transport all kinds of freight by road

Customs & Quarantine solutions

All businesses want their international shipments to clear customs requirements smoothly and quickly. We have the expertise, resources, and network to make it happen.

Customs Clearance

We can help you avoid costly and inconvenient delays by using our extensive knowledge of customs clearance and documentation requirements around the world. 

We can also assist you with your customs audits. Thanks to the information captured in our database, we can quickly cross-reference shipments, customs entry numbers, orders, and products.

Quarantine Management

Effective quarantine management can minimise downtime of your goods and equipment. We’ll handle the entire quarantine process on your behalf, including preparation, packing, and inspection.

Frequently Asked Questions

Got any questions? we’re here to help

Unsure of what solutions best fit your needs? don’t hesitate to reach out!
Contact Us
When will my package be delivered?

SkyNet delivers from Monday through Friday between 8:30 AM and 5:30 PM to residential and business addresses during their normal working hours. Standard service packages cannot be scheduled to arrive at a specific time of day, but delivery will be effected during normal working hours. However, Special deliveries can be arranged at additional cost. SkyNet has delivery timelines that vary by service. Track your package for an up-to-date status.

Can I have my package routed to another delivery address?

A shipper request for a change of delivery address by contacting the local SkyNet office Customer Service department by providing the tracking number and intimating the change of address. As a consignee (receiver) you can request SkyNet to reroute your package to an alternate delivery address subject to confirmation from the sending Station/Shipper. This may cause delay in the delivery of the package and such deliveries incur additional costs.

My shipment does not show any progress in its movement. Why?

Shipment movement information is captured each time a tracking label is scanned in the SkyNet’s delivery system. When your shipment is in transit, or over a weekend, tracking information may not be updated. Here are explanations for common scans you might see when tracking your package:
Billing Information Received: SkyNet, has received the electronic communication of the shipment details from the shipper. It does not essentially mean that SkyNet has taken control of the package.
Origin: The shipment has been received at the originating SkyNet center.
Departure: The shipment has left the originating center and is heading toward the destination address.
Arrival: The shipment has arrived at a transitional SkyNet facility or the destination facility closest to the delivery address.
Out for Delivery: The shipment has been placed in the final delivery vehicle.
Delivery: The shipment has been delivered. The date and time of delivery have been recorded.
Exception: If the shipment could not be delivered or was delayed, the reason has been noted.

Why wasn’t my package delivered in X number of days, as indicated?

“X days” means X business or working days. Please note that the SkyNet’s Service Guarantee applies only to business or working days, and excludes weekends, holidays and other events that may occur.

How much does it cost to ship a package?

Shipping cost depends on origin, destination, service, package weight, and other considerations.

Can a second delivery attempt be made?

SkyNet will attempt delivery the same day, however a Delivery Note will be left behind for the Customer to call back. An additional attempt will be on the next business/working day.

What is a tracking or the Air waybill number?

Tracking or Air waybill numbers are used by SkyNet to categorize and trace packages and freight shipments as they progress through the SkyNet system to their destination. SkyNet automatically assigns a tracking number to your shipment for bookings made online or the tracking number can be obtained from a manually filled Airway Bill.

SkyNet tracking numbers appears in the following format (12 digits)
007402349561 i.e. 0 followed by a prefix 074 followed by 8 digits.

When will I receive my shipment through SkyNet?

Your SkyNet package cannot be scheduled to arrive at a specific time of day. All SkyNet shipments are delivered anytime between 8:30 a.m. and 5:30 p.m., Monday through Friday. The latest information about the status of your shipment is available in the Tracking section.

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